GENERAL ORDERING INFORMATION
Harvard Chemical Research, Inc.
RESEARCH ~ DEVELOPMENT ~ MANUFACTURER
Terms: Net 30 when signed credit application has been submitted and approved by our credit department. Harvard Chemical also offers other convenient ways to purchase such as C.O.D, Check In Advance, Visa, and MasterCard.
Ordering: It is the policy of Harvard Chemical Research, Inc. to sell its products through authorized distributors. To locate a local distributor please call Harvard at 800-423-7514. Distributors may call, fax, or email your orders to:
Toll Free: 800-423-7514
UPS: Small orders can be shipped UPS. All UPS charges are billed to the customer including freight charges, hazardous handling fees, Saturday deliveries, pail charges, etc.
Drop Shipping & Emergency Response: Harvard Chemical is pleased to drop-ship products directly to your customer when instructed. Please advise your representative when placing your drop-shipment order if freight charges are to be prepaid & added, collect, or third party billing. Federal regulations mandate that the company listed as the shipper is required to have a 24 hour emergency response number. Distributors must provide their 24 hour emergency response number for drop-shipping purposes at the time of placing orders.
Return Policy: Distributors must obtain a RMA number for any merchandise that is to be returned. All returns are subject to a 20% restocking fee. All authorized returns should be F.O.B our plant. Harvard Chemical is unable to accept returns on any private labeled merchandise.
Contract & Bid Pricing: We invite any distributor that is prepared to purchase in large volumes to contact a member of our management team to obtain contract pricing or personalized price quotation. Harvard also welcomes the opportunity to quote on specific bid needs. Please fax or mail bid specifications to our customer service department. If bid is awarded, products are invoiced at the regular wholesale price and credits are issued upon receipt of proof of delivery to the specific bid. Please submit your proof of delivery with your remittances to receive credit.
State Registrations: Harvard Chemical is responsible for the state registrations for applicable products under the Harvard label in areas that they are distributed. All disinfectants offered for sale by Harvard Chemical are subject to the legal requirements of the federal insecticide, fungicide, and rodenticide act. Harvard will assist in the sub registration of these products for sale under your own private label. It is imperative that distributors contact the proper state authorities regarding the marketing and sale of these products within the state. Harvard assumes no responsibility for the registration of private labeled products within various states.
MSDS & Technical Data Information: Material Safety Data Sheets and Technical Data information are provided upon request at no charge.
Secondary Labeling: These ready-to-use labels are provided upon request at a charge of $.25 on all of our stock products and private label products.